by Leo Jakobson | September 18, 2018
In July, Incentive hosted its 17th Annual Industry Roundtable, bringing together a dozen leaders from all segments of the reward and recognition industry to discuss the many issues influencing and affecting the incentive business. The Roundtable will be Incentive's Winter issue cover story; you can read about last year's Roundtable here.

Before the Roundtable got underway, Incentive interviewed each participant. Head to our new site,, to see Lynn Pavony, director of incentive sales for Four Seasons Hotels and Resorts, discuss the challenges that come with incentive programs getting larger, the ways a well-run incentive program can help retain top talent, and what makes an award motivating.