Could Your Company's Woes Be Tied To Gray Skies?
The way you pay your employees, and limit their promotion opportunities in the recession, no wonder they look glum, you think to yourself. Actually, as hard as your company's recession survival strategies are on them, it may be more than that. They may have Seasonal Affective Disorder, and you may have workplace legal obligations to them because of it.
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What You Don't Know About Your Call Center Reps
Vangent, Inc., a provider of enrollment and information management solutions and services for health plans, published new research on the administration of pre-employment behavioral and mental ability assessments to determine call center representative (CSR) reliability and trainability.
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New Business Guide Delivered Via Mobility
May 11, 2009 Intuition, a provider of learning services to the financial markets, life sciences, and public sector, partnered with A & C Black, a subsidiary of Bloomsbury Publishing.
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Leading In Times of Crisis
July 06, 2009 Navigating through Complexity, Diversity and Uncertainty to Save Your Business. (Jossey-Bass, $19.77)
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