Knowledge Transfer Time-Out August 20, 2008 Is your company falling short when it comes to knowledge transfer?
Develop a Sales Process in Three Steps August 19, 2008 Successful implementation of a common sales process within a sales-driven organization requires coordination and dedication.
Taking the Mystery Out of Training August 19, 2008 Gables Residential has sent "mystery shoppers" to its sales offices nationwide for more than a decade. Two years ago, the company added a new dimension to the program.
Does Your Team's Customer Service Need a Boost? August 12, 2008 Rendering exceptional customer service is both a responsibility and a smart business decision. Make sure your reps are performing the basics of customer service.
2nd Annual Brand Building For Banks & Financial Services Conference Sept. 08 -
Sept. 09, 2008 Chicago , IL With hundreds of financial institutions across North America and similar product offerings rolling out every day, consumers find themselves choosing banking services with nothing more than a gut feeling about a particular brand. In a world where similar bank services are extremely ubiquitous, how can one bank compete with another for customers? The struggle for uniqueness comes with an economic downturn in 2008. The credit crunch coupled with the wave of bank conglomerates will produce an environment in which branding executives will have to prioritize in order to keep their missions on track, their marketing budgets in line, and their customers confident.
This premium marcus evans event will explore how to build brand strength through knowledgeable, executive-level speakers, and cutting-edge topics to stay ahead of the competition and increase sales revenues.