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Sales & Marketing Management Magazine
Sales and Marketing Management




Features
Multilingual Marketing: A Guide to Website Localization
By using inappropriate style, terminology, and grammar in foreign language Websites, key marketing messages often are lost, and overall confidence in a brand diminishes. This is why a multilingual marketing and localization strategy should underpin any international campaign, with search engine optimization playing a central role.
How Staples Is Building a Sustainable Brand
Staples has made sustainability a core part of its brand identity for years.
Taking Aim: Identifying and Capturing the Enterprise Opportunity, Part 1
In the old days, product was king. Then came the need to get away from features and functionality and talk about "solutions." Many companies today seem to be one step behind in rising to the next challenge: Migrating salespeople from the "department level" or "operations" mindset to the enterprise mentality.
Why Best Buy's CMO Sicced His Blue Shirts on Twitter
Got a question about consumer electronics? Ask the Twelpforce.
Integrated Measurement: Online Advertising Grows Up
Recent developments indicate the Internet is being taken more seriously.
Reassessing CRM: From Sales Rep Annoyance to Competitive Edge
As sales and marketing managers grapple with the task of ensuring their companies remain competitive during the economic downturn, many are frustrated by an age-old dilemma: how to track and manage the copious amounts of customer data required to improve sales performance, better segment prospects, effectively target the most profitable customers, and correlate leads to closed deals and customers.


COLUMNS
Sales Architects: "LinkedIn is a Waste of Time for Salespeople!"
My feelings about LinkedIn are not theoretical, and I'm not a paid advertiser of it. What I am is a beneficiary of this social media/marketing platform. I've personally used LinkedIn to build two businesses with this Website as the primary lead source.
The Personal Touch: Delivering a Presentation (When You're Lousy at It), Part 2
Off stage, you may be a peerless closer or Six Sigma black belt. You can probably horse-trade or arm-twist with the best of them. But what happens when all those eyes focus squarely on you? Do you seize the moment…or freeze up and lose your mojo?
Cabbie, Take Me to the Digital Age
Cybermarketing lessons come from an unlikely source.
Manufacturers' Corner: Can Telemarketing Be Used For Industrial Sales?
Most people connect the idea of telemarketing to those folks who call you during your dinner to sell carpet cleaning. Thus, it isn't surprising manufacturing firms tend to be biased against using telemarketing as a sales tool.


NEWS & STRATEGY
Unemployment Hits 10.2 Percent
October jobless rates continue on an upward trend.
Social Media Users Tout Brands, Products
Almost half of Facebookers, Tweeters use networks to talk products and brands
intelecrm Gets Added Features
Intelestream has released a workflow engine and group security solution for intelecrm, its small business on-demand CRM offering.
Who's News in Sales and Marketing
A weekly round-up of the latest promotions and executive appointments.


EVENTS & PRODUCTS
TIG Global Introduces Internet Marketing Whitepapers for DMOs
TIG Global, an interactive marketing agency that specializes in the hospitality and travel industries, has launched a new series of free whitepapers for destination marketing organizations intended to teach them Internet marketing best practices.
CRM: Using Today’s Tools and Techniques to Drive Customer Loyalty and Enhance Revenues
SMM is pleased to sponsor Barton Goldenberg’s CRM: Using Today’s Tools and Techniques to Drive Customer Loyalty and Enhance Revenues online certificate program starting September 30. Save $200 when you register by August 30 at www.TrainingLiveAndOnline.com. Attendees receive a copy of the book CRM in Real Time.




What's new on ManageSmarter.com



Top Manage Smarter Stories
Social Media Users Tout Brands, Products
November 06, 2009
Multilingual Marketing: A Guide to Website Localization
November 06, 2009
Unemployment Hits 10.2 Percent
November 06, 2009

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Our Editor Suggests
U.S. Chain Store Sales Up 0.1 Percent in September
October 08, 2009 First increase in 14 months, according to ICSC.
Online Ad Market Close to Bottoming Out?
October 08, 2009 The online ad market is close to bottoming out, according to new report issued by industry tracker eMarketer.

  
Epic Careers By Inspiring Parents
July 22, 2009 Mommy and Daddy Do It Pro Bono (Taproot Foundation, $15.95)


Leading In Times of Crisis
July 06, 2009 Navigating through Complexity, Diversity and Uncertainty to Save Your Business. (Jossey-Bass, $19.77)



  
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