Channeling Change: Changing the Seemingly Unchangeable Convincing colleagues or employees to change their ways isn't easy. Joseph Grenny, author of "Crucial Conversations" and "Crucial Confrontations" and co-founder of change consultancy VitalSmarts, gives Training magazine Senior Writer Margery Weinstein his insights on accomplishing it.
Can Leaders Relate to Employees in a Down Economy? Even in the best of times corporate leadership often isn't thrilled when those in middle management and the front lines have ideas that exceed how to clean the counters. Bruce Jones, programming director for Disney Institute, says that closed-off approach frequently has an unexpected—and unwelcome—result: Lower productivity and poor customer service.
Roundtable Takeaway: Explaining Incentives April 02, 2009 Incentive Marketing Association Executive Director Karen Renk and Site CEO Brenda Anderson discuss the actual impact of incentive programs.
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