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Expo
destinationCRM 2008
August 18 - August 20, 2008
Marriott Marquis Times Square NYC
New York, NY
destinationCRM returns to New York City with its third annual conference in August 2008. Organized by CRM magazine, destinationCRM is quickly gaining recognition as both a valuable networking opportunity for top CRM executives and an excellent learning experience for top-level professionals involved in CRM purchasing decisions. Register for a free expo pass or full-conference access at www.destinationcrm.com.

2nd Annual Brand Building For Banks & Financial Services Conference
Sept. 08 - Sept. 09, 2008
Chicago
, IL
With hundreds of financial institutions across North America and similar product offerings rolling out every day, consumers find themselves choosing banking services with nothing more than a gut feeling about a particular brand. In a world where similar bank services are extremely ubiquitous, how can one bank compete with another for customers? The struggle for uniqueness comes with an economic downturn in 2008. The credit crunch coupled with the wave of bank conglomerates will produce an environment in which branding executives will have to prioritize in order to keep their missions on track, their marketing budgets in line, and their customers confident. This premium marcus evans event will explore how to build brand strength through knowledgeable, executive-level speakers, and cutting-edge topics to stay ahead of the competition and increase sales revenues.


July
IMA's 9th Annual Executive Summit
July 27 - July 30, 2008
Fairmont Copley Plaza
Boston, MA
http://www.incentivemarketing.org/displaycommon.cfm?an=1&subarticlenbr=262

Spend two and a half days networking with, learning from and sharing experiences with marketing professionals from every segment of the incentive marketplace. Designed to help your company increase sales and profitability, the conference addresses a number of key issues for improving your company�such as industry insights, research findings and business tactics�and provides a backdrop for building essential business relations.

Profitable Customer Retention and Winback
July 28 - July 29, 2008
New York, NY
http://www.the-dma.org/seminars/winback/

The most important part of any business is the customer base; a company that can efficiently acquire, retain and winback consumers has the greatest chance of succeeding. In this two-day DMA seminar, participants will learn strategies for recovering lost clients, skills to identify at-risk customers, and the means to retain faithful consumers. The seminar is designed to help companies avoid losing customers, and therefore avoid the laborious time and effort necessary to replace them and their revenue.

AMA's 5-Day "MBA" Workshop
July 28 - August 01, 2008
AMA Washington Area Center
Arlington, VA
http://www.amanet.org/seminars/seminar.cfm?basesemno=2561

Do you ever feel that seminars are becoming too specific for their own good� for example, learn how to electronically close a sale of medium quantity to foreign countries on Tuesdays? AMA's 5-Day "MBA" workshop seeks to rectify that situation by providing a seminar geared towards teaching "the variety of skills that lead to outstanding performance in every aspect of your job." While this seminar is not intended to replace a two-year MBA degree, it is intended to reinforce and build upon information learned in business school, and provide you with extensive knowledge for business success. For a full list of locations and dates, please visit AMA's Web site.

Building a World-Class Workforce the Toyota Way: A Look Inside the Toyota Culture
July 31 - July 31, 2008
Cobb Galleria Centre
Atlanta, GA
http://www.selectinternational.com/events/default.aspx#building

Toyota Motors Manufacturing, one of the most successful car companies and businesses, is giving an insiders, under-the-hood tutorial of how to effectively build, retain and maximize an effective workforce. For all managers looking to improve their recruiting, hiring and retention practices, come listen to keynote speaker Mike Hoseus, former Toyota corporate leader and co-author of The Toyota Culture: The Heart and Soul of the Toyota Way, divulge Toyota's secrets to successful business.

August
AMA's 5-Day "MBA" Workshop
August 04 - August 08, 2008
AMA New York Center
New York, NY
http://www.amanet.org/seminars/seminar.cfm?basesemno=2561

Do you ever feel that seminars are becoming too specific for their own good� for example, learn how to electronically close a sale of medium quantity to foreign countries on Tuesdays? AMA's 5-Day "MBA" workshop seeks to rectify that situation by providing a seminar geared towards teaching "the variety of skills that lead to outstanding performance in every aspect of your job." While this seminar is not intended to replace a two-year MBA degree, it is intended to reinforce and build upon information learned in business school, and provide you with extensive knowledge for business success. For a full list of locations and dates, please visit AMA�s Web site.

B-to-B Meets Advertising in an Economic Downturn
August 06 - August 06, 2008
Scholastic Headquarters
New York, NY
http://www.americanbusinessmedia.com/assnfe/ev.asp?ID=139

Despite the supposed recession, over 70% of marketers claim they will either maintain or increase their marketing budgets in 2008. If you are a business media specialist trying to drive sales, this breakfast will provide you with insights to succeeding even in today's difficult economic state.

Top Ten Things You Need to Know About Email Creative
August 07 - August 07, 2008
Online, AL
http://www.the-dma.org/seminars/emailtechniques/20080807.shtml

This hour-long virtual seminar elaborates on 10 different e-mail creativity skills that will be useful for anyone employing e-mail marketing. With the amount of spam people receive on a regular basis, it is important to be able to make your e-mail stand out and distinguish itself from the others. Among the many topics addressed in this seminar will be the ability to drive the reader to a particular action, how to set a mood or tone and ways to reinforce brand identity.

76th Semi Annual Hospitality Training Conference
August 09 - August 12, 2008
Gaylord National
Washington, DC
http://chart.org/conferences/current_conference/

Council of Hotel and Restaurant Trainers (CHART) 76th Semi Annual Hospitality Training Conference, to be held August 9-12 at Gaylord National in Washington DC, is the premier gathering of hospitality training and human resource professionals. It features the latest training practices, innovations and solutions through a mix of general and keynote speakers session, interactive educational breakouts and CHART�s unique member-sharing workshops along with great networking opportunities. The conference will feature three motivating keynote speakers: Dr. JP Pawliw-Fry, "Understanding the Impact of Emotions on Performance"; Dennis Snow, "Leadership Excellence"; and Barbara Glanz, "Spreading Contagious Enthusiasm: Creating Workplaces of Passion, Purpose and Productivity."

AMA's 5-Day "MBA" Workshop
August 11 - August 15, 2008
AMA San Francisco Center
San Francisco, CA
http://www.amanet.org/seminars/seminar.cfm?basesemno=2561

Do you ever feel that seminars are becoming too specific for their own good� for example, learn how to electronically close a sale of medium quantity to foreign countries on Tuesdays? AMA's 5-Day "MBA" workshop seeks to rectify that situation by providing a seminar geared towards teaching "the variety of skills that lead to outstanding performance in every aspect of your job." While this seminar is not intended to replace a two-year MBA degree, it is intended to reinforce and build upon information learned in business school, and provide you with extensive knowledge for business success. For a full list of locations and dates, please visit AMA's Web site.

Time Management
August 11 - August 12, 2008
AMA San Francisco Center
San Francisco, CA
http://www.amanet.org/seminars/seminar.cfm?basesemno=2198

In today's ever-growing, cutthroat, globally-connected world, it seems that there is always more and more work to be done. Do you find yourself overwhelmed by the large stacks of paper sitting on your desk, your overflowing e-mail inbox or your incessantly ringing phone? Take the time to learn to manage your time with AMA's time management seminar. Learn proven methods of recognizing and prioritizing important projects, setting group goals and priorities, effective multi-tasking, and much more. For a full list of locations and dates, please visit AMA's Web site.

destinationCRM 2008
August 18 - August 20, 2008
Marriott Marquis Times Square NYC
New York, NY
http://www.destinationcrm.com/conferences/2008/

destinationCRM returns to New York City with its third annual conference in August 2008. Organized by CRM magazine, destinationCRM is quickly gaining recognition as both a valuable networking opportunity for top CRM executives and an excellent learning experience for top-level professionals involved in CRM purchasing decisions. Register for a free expo pass or full-conference access at www.destinationcrm.com.

AMA's 5-Day "MBA" Workshop
August 18 - August 22, 2008
AMA Chicago Center
Chicago, IL
http://www.amanet.org/seminars/seminar.cfm?basesemno=2561

Do you ever feel that seminars are becoming too specific for their own good� for example, learn how to electronically close a sale of medium quantity to foreign countries on Tuesdays? AMA's 5-Day "MBA" workshop seeks to rectify that situation by providing a seminar geared towards teaching "the variety of skills that lead to outstanding performance in every aspect of your job." While this seminar is not intended to replace a two-year MBA degree, it is intended to reinforce and build upon information learned in business school, and provide you with extensive knowledge for business success. For a full list of locations and dates, please visit AMA's Web site.

Leading Extraordinary Customer Service
August 18 - August 19, 2008
AMA Atlanta Center
Atlanta, GA
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=5101

Customers love good service. Whether it's not being left on hold for an eternity or simply having their questions answered in a quick and helpful fashion, good customer service is the key to acquiring and retaining clientele. Unfortunately, first-class customer service doesn't just happen; it requires a conscious realization and effort. At this conference, managers and supervisors can learn how to manage world-class service and keep their customers coming back for more. For a full list of dates and locations, please visit AMA's Web site.

September
2nd Annual Brand Building For Banks & Financial Services Conference
Sept. 08 - Sept. 09, 2008
Chicago, IL
http://www.marcusevansbb.com/BrandBuilding2008

With hundreds of financial institutions across North America and similar product offerings rolling out every day, consumers find themselves choosing banking services with nothing more than a gut feeling about a particular brand. In a world where similar bank services are extremely ubiquitous, how can one bank compete with another for customers? The struggle for uniqueness comes with an economic downturn in 2008. The credit crunch coupled with the wave of bank conglomerates will produce an environment in which branding executives will have to prioritize in order to keep their missions on track, their marketing budgets in line, and their customers confident. This premium marcus evans event will explore how to build brand strength through knowledgeable, executive-level speakers, and cutting-edge topics to stay ahead of the competition and increase sales revenues.

Fundamental Selling Techniques for the New or Prospective Salesperson
Sept. 15 - Sept. 16, 2008
Charlotte Marriott Executive Park
Charlotte, NC
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=5510#sched

Dwindling resources, a struggling economy and intensifying competition is making the life of the salesman more and more difficult. This AMA seminar, geared towards new and/or prospective salespeople, provides you with extensive knowledge and hands-on practice at becoming an effective salesman. For a full list of dates and locations, please visit AMA's Web site.

Industry Trends Panel 2008
Sept. 16 - Sept. 16, 2008
Ronald Reagan Building
Washington D.C., MD
http://www.hsmai.org/Events/event.cfm?id=1415

A gathering of Washington area hoteliers to share insights on key facts, figures and trends currently affecting business. Acquire knowledge on the latest facts, figures and trends to adequately prepare yourself for marketing and budgeting plans for the upcoming fiscal year. This two-and-a-half hour seminar boasts the sharing of information imperative to your future success.

HCI's 2008 Federal Human Capital Summit
Sept. 17 - Sept. 19, 2008
Doubltree Hotel
Arlington, VA
http://www.humancapitalinstitute.org/hci/events_conference_2008_main.guid;jsessionid=660CF8287B0482298CCA4CC8144659D3

Join Government leaders and HR professionals at the 2008 Federal Human Capital Summit for a day and a half of education and networking. Join other participants for the opportunity to share insights, ideas and trends, and learn what methods of human capital management are maximizing success. Learn what has happened since the 2002 Chief Human Capital Officer (CHCO) Act and its impact on future initiatives and performances.

Responding to Conflict
Sept. 24 - Sept. 26, 2008
Courtyard Detroit Dearborn
Dearborn, MI
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=2115

Conflict is a natural part of life, especially when working in stressful and close-quarter environments. Rather than letting conflict take control of your workplace, employees or yourself, acquire the professional skills needed to spin the negative energy into a positive and proactive force. At this seminar, learn strategies of conflict management that are bound to improve communication and performance in the office. For a full list of dates and locations, please visit AMA's Web site.

2008 Advanced Employment Issues Symposium
Sept. 25 - Sept. 26, 2008
Las Vegas, NV
http://www.HRhero.com/aeis

Now in its 13th year, the 2008 Symposium will bring together 35 of the nation's most experienced and knowledgeable employment law attorneys and hundreds of HR professionals to discuss the legislative, regulatory and judicial developments that are shifting the compliance landscape for employers. HR professionals will learn about how these developments are forcing them to make changes in workplace policies on sexual, religious and racial harassment, discrimination, employee leave and FMLA, retaliation, union organizing campaigns, religious observances, wellness programs, overtime and others. Joining the faculty are leading workplace consultants and authors, such as Hal Adler from the Great Place to Work Institute and Dr. Samantha Holmes of R&D Strategic Solutions. Mr. Adler will discuss employee engagement tactics used at highly-rated workplaces like Wegmans, Container Store, and Medtronic. Dr. Holmes, an expert on employment litigation, will discuss ways that HR professionals can succeed in depositions.

2008 Advanced Employment Issues Symposium
Oct. 16 - Oct. 17, 2008
Nashville, TN
http://www.HRhero.com/aeis

Now in its 13th year, the 2008 Symposium will bring together 35 of the nation's most experienced and knowledgeable employment law attorneys and hundreds of HR professionals to discuss the legislative, regulatory and judicial developments that are shifting the compliance landscape for employers. HR professionals will learn about how these developments are forcing them to make changes in workplace policies on sexual, religious and racial harassment, discrimination, employee leave and FMLA, retaliation, union organizing campaigns, religious observances, wellness programs, overtime and others. Joining the faculty are leading workplace consultants and authors, such as Hal Adler from the Great Place to Work Institute and Dr. Samantha Holmes of R&D Strategic Solutions. Mr. Adler will discuss employee engagement tactics used at highly-rated workplaces like Wegmans, Container Store, and Medtronic. Dr. Holmes, an expert on employment litigation, will discuss ways that HR professionals can succeed in depositions.

October
BigMachines BigIdeas 2008 Customer & Industry Conference
Oct. 05 - Oct. 07, 2008
Sofitel Chicago Water Tower
Chicago, IL
http://www.sofitelchicagiwatertower.com

A forum for customers, partners, business experts and companies to join together to discuss key industry trends and best practices. If you are an executive or business manager from a high-tech, manufacturing, healthcare and/or telecommunication industry, come and learn how to improve sale cycles and improve your central management.

Professionals in Human Resources Association (PIHRA) Conference & Exhibition
Oct. 06 - Oct. 08, 2008
Long Beach Convention Center
Long Beach, CA
http://www.pihraconference.org

Given the increasing amount of attention given to strategic HR, this year's conference is entitled, Advancing the Business of HR, with the intention of "bring[ing] a respectable balance between 'compliance' and 'strategic' program components." Research shows that many executives still view their HR staff condescendingly. Given the important role HR personnel play in today's business world, speakers at this event seek to invigorate the audience with key insights to the HR profession.

Leading Extraordinary Customer Service
Oct. 23 - Oct. 24, 2008
AMA New York Center
New York, NY
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=5101

Customers love good service. Whether it's not being left on hold for an eternity or simply having their questions answered in a quick and helpful fashion, good customer service is the key to acquiring and retaining clientele. Unfortunately, first-class customer service doesn't just happen; it requires a conscious realization and effort. At this conference, managers and supervisors can learn how to manage world-class service and keep their customers coming back for more. For a full list of dates and locations, please visit AMA's Web site.

Fundamental Selling Techniques for the New or Prospective Salesperson
Oct. 27 - Oct. 28, 2008
Top of the Tower
Philadelphia, PA
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=5510#sched

Dwindling resources, a struggling economy and intensifying competition is making the life of the salesman more and more difficult. This AMA seminar, geared towards new and/or prospective salespeople, provides you with extensive knowledge and hands-on practice at becoming an effective salesman. For a full list of dates and locations, please visit AMA's Web site.

November
Training Technology in Action Conference & Awards
Nov. 11 - Nov. 14, 2008
Fairmont Hotel
San Jose, CA
http://www.trainingmagevents.com

Learn enterprise-level strategies and best practices for deploying effective learning technologies. Hosted by learning tool research guru Bryan Chapman, attend to see award-winning learning�in action and first hand. Training has partnered with E-Learning Guild to bring you the Training Technology in Action Conference and Awards as part of DevLearn 2008. The second-annual Technology in Action Awards aims to reward organizations that leverage learning technology in a big way�towards high-profile projects that produce real business results.

Leading Extraordinary Customer Service
Nov. 13 - Nov. 14, 2008
AMA Atlanta Center
Atlanta, GA
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=5101

Customers love good service. Whether it's not being left on hold for an eternity or simply having their questions answered in a quick and helpful fashion, good customer service is the key to acquiring and retaining clientele. Unfortunately, first-class customer service doesn't just happen; it requires a conscious realization and effort. At this conference, managers and supervisors can learn how to manage world-class service and keep their customers coming back for more. For a full list of dates and locations, please visit AMA's Web site.

Responding to Conflict
Nov. 17 - Nov. 19, 2008
Westchase Hilton
Houston, TX
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=2115

Conflict is a natural part of life, especially when working in stressful and close-quarter environments. Rather than letting conflict take control of your workplace, employees or yourself, acquire the professional skills needed to spin the negative energy into a positive and proactive force. At this seminar, learn strategies of conflict management that are bound to improve communication and performance in the office. For a full list of dates and locations, please visit AMA's Web site.

December
Responding to Conflict
Dec. 01 - Dec. 01, 2008
Caesars Palace
Las Vegas, NV
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=2115

Conflict is a natural part of life, especially when working in stressful and close-quarter environments. Rather than letting conflict take control of your workplace, employees or yourself, acquire the professional skills needed to spin the negative energy into a positive and proactive force. At this seminar, learn strategies of conflict management that are bound to improve communication and performance in the office. For a full list of dates and locations, please visit AMA's Web site.

Fundamental Selling Techniques for the New or Prospective Salesperson
Dec. 04 - Dec. 05, 2008
Crowne Plaza North Dallas
Dallas, TX
http://www.amanet.org/seminars/seminar.cfm?BaseSemNo=5510#sched

Dwindling resources, a struggling economy and intensifying competition is making the life of the salesman more and more difficult. This AMA seminar, geared towards new and/or prospective salespeople, provides you with extensive knowledge and hands-on practice at becoming an effective salesman. For a full list of dates and locations, please visit AMA's Web site.

CMO Summit 2008 North America
Dec. 10 - Dec. 11, 2008
San Francisco Bay Area, CA
http://www.cmocouncil.org/events/

This year's retreat, involving top marketers from leading brands across the globe, is themed "Routes to Revenue." The highly interactive forum will address how to analyze, evaluate, and pursue new routes to revenue. Every company always wants to earn more�learn how to do just that at the 2008 CMO Summit.