Behind the Book: Q&A Podcast with "Professional Presence in a Casual World" author Suzanne Updegraff October 01, 2009
By Margery Weinstein
What do "professionalism" and "etiquette" mean in the business world? Is it more than knowing which fork to use? Suzanne Updegraff, president of Employee Development Systems, and author of "Professional Presence in a Casual World," certainly thinks so. Updegraff, whose book will be out later this year in an updated form that includes a skill-building and development kit, recently gave Training magazine Senior Writer Margery Weinstein a few pointers.
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