After years of limited foreign investment, and an economy that did not have a market orientation, Vietnam slowly is opening up to the outside world. Finally recovering from the effects of the Vietnam War, its leaders are interested in growing a modern economy that can compete in the new world. To reach its ambitious goals, an educated workforce is necessary. Although Vietnam is a literate country (more than 86 percent of the population is literate), this very young population of approximately 86 million people requires advanced training and education to reach the country's economic goals.
The Vietnamese government has targeted training and education as two key areas of focus. One strategy the Vietnamese government is using to improve education is to partner with several international colleges to develop programs in Vietnam.
Training Programs Needed
There is a huge demand for management skills programs dealing with customer service and communication. Organizations that want this training typically are located in the two major cities of Hanoi and Ho Chi Minh City.
Vietnam exports products such as rice, coffee, rubber, oil, and a variety of textiles. It is clear to the leaders of the country that to offer advanced products, the population needs to have a much higher education level.
Training Tips
• This is a traditional country that expects a formal type of training. The trainer is front and center lecturing. Working in groups is not expected.
• As in most Asian countries, harmony is desired— especially in the classroom. Never put a student on the spot or single him or her out. Older participants are greatly respected.
• Knowledge of the English language is prized. Many of the program participants may have limited speaking skills, and may not understand your vocabulary. Using visuals to present your program can greatly improve their comprehension of the material.
•The training should be short and to the point. Practical information is highly valued.
• After asking the group a question, silence often may ensue. The students do not want to challenge you or present their opinions. In the Vietnamese culture, teachers are highly respected.
Because Vietnam joined the World Trade Organization, this should give the country a push to continue its plans for economic expansion. The Vietnamese culture values education, and having participants who are motivated and interested in learning is a plus when training in Vietnam. The country clearly is poised to join the ranks of highly functioning countries, and training remains a critical aspect of this plan.
Dr. Neil Orkin is president of Global Training Systems. His organization prepares corporate professionals for global business success. For more information, visit www.globaltrainingsystems.com.
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