January 24, 2017
The Wynn Las Vegas resort is taking room control automation to the next level by installing Amazon's Echo, a cylindrical speaker incorporating a voice-activated interface that will allow guests to just speak out loud to control room lights, curtains, and temperature as well as turn on and adjust the TV.

The Echo system works by simply making a request starting with the name "Alexa," Amazon's name for the voice-activated interface. For example, a guest might command, "Alexa, open the drapes."

The Wynn Las Vegas is working with Amazon to have Echo in place in all 4,748 guest rooms and suites by this summer, with a plan to add more features to Echo over time. In its home-use version, Alexa can answer simple questions that you might otherwise Google; read audio books and news reports; control streaming music; find information about local businesses; read personal calendars; and even request an Uber car. (More features are added often.) The very well-reviewed system's "far-field voice recognition" allows it to respond even while music is playing, according to Amazon.

"As we have moved through the years, technology has always played an important part in our resorts," says Steve Wynn, chairman and CEO of Wynn Resorts. "The thing that Amazon has done with Alexa is quite perfect. If I have ever seen anything in my 49 years of developing resorts that has made our job of delivering a perfect experience to our guests easier and help us get to another level, it is Alexa."

The Wynn Las Vegas can arrange planner demonstrations of the Echo system during site inspections.