Although it might sound contradictory, it's easier than ever for cruise guests to simultaneously "stay connected" and "get away from it all," as Royal Caribbean International has completed the deployment of a new cloud-based Internet management platform across its fleet of 22 cruise ships, it announced yesterday.
The platform, ElevenOS, utilizes satellite technology to deliver increased bandwidth to cruise ships, which allows Royal Caribbean to deliver a faster, more reliable onboard Internet connection across multiple guest devices. As a result, the company for the first time can offer guests the option of purchasing unlimited Internet access based on a per-day rate -- a cruise-industry first.
"ElevenOS provides us the power and flexibility that we need in order to revolutionize Internet communications at sea for Royal Caribbean International guests," Royal Caribbean Vice President and CIO Bill Martin said in a statement. "Only in the last year can cruise vacationers enjoy the fiber-like Internet connectivity that can only be found aboard select Royal Caribbean International ships, as well as more than 10 times faster speed than the industry across the fleet. ElevenOS helps us effectively manage a range of products, pricing, accounting, and reporting, which has helped us deliver a seamless and stress-free Internet communications solution for our guests on vacation."
Added Dan Meub, CEO of ElevenOS maker Eleven, "ElevenOS is a proven leader in hospitality, so expanding into the cruise sector was a logical next step. As a cloud-based solution, ElevenOS is a great fit for the cruise industry because its architecture enables rapid development of custom functionality for any cruise line. ElevenOS' reliability meets the cruise industry's high standards and yet does not consume precious onboard server space. We are excited to be a part of delivering this innovative Internet service at sea and look forward to working with Royal Caribbean to continue revolutionizing the cruise industry."