by Matt Alderton | February 15, 2018
Fortune magazine has included five hoteliers on its 2018 list of "100 Best Companies to Work For," published today in partnership with workplace research and consulting firm Great Place to Work.

"The 2018 '100 Best' are true leaders," said Great Place to Work CEO Michael C. Bush. "In the face of competition, change, and financial constraints, they consistently prioritize building the trust, pride, and camaraderie that fuels business performance. And they're doing it at scale for everyone, regardless of who they are or what they do for the organization."

Among this year's "100 Best" are Kimpton Hotels & Restaurants, which ranked No. 6 on the list; Hyatt Hotels Corp., which ranked No. 9; Hilton Worldwide, which ranked No. 33; Marriott International, which ranked No. 35; and Four Seasons Hotels and Resorts, which ranked No. 99. One airline -- Delta -- also made the list, at No. 98.

"Kimpton's special brand of magic is 100 percent attributed to our employees. We don't believe in strict policies and processes, we believe in people -- and our guiding principle is hiring employees for heart and encouraging them to provide warm, intuitive service," said Mike DeFrino, CEO of Kimpton, which is the first hospitality company ever to crack the annual list's top 10. "We're incredibly honored to once again be named to Fortune's 'Best Companies to Work For' list because it reflects our unwavering pledge to treat our people with dignity and respect. We like to say we're in the humanity business, not just the hospitality business."

Hyatt's Pete Sears, group president for the Americas region, echoed DeFrino's sentiment. "For more than 60 years, our workplace has been focused on caring for people, and that starts with our colleagues," he said. "Rooted in a culture of empathy and understanding, our goal is to help Hyatt colleagues be their best, which in turn allows them to build genuine relationships with our guests and deliver unmatched experiences."

Hilton, meanwhile, credited its ranking to [email protected], a new, people-first initiative launched last summer to transform the way the company's employees think about work. A banner under which all of Hilton's people programs exist, it encompasses leadership and career development; volunteer opportunities that advance the company's CSR mission; and benefits like GED assistance and sabbaticals, parental leave, adoption assistance, and travel perks.

"At Hilton, our team members create truly exceptional experiences for millions of guests each year. They''re the heart and soul of everything we do, and we're committed to showing them the same hospitality they put out into the world," said Hilton President and CEO Christopher J. Nassetta. "Through [email protected], we're able to take this commitment to a new level by investing even more in helping our team members be at their best every day -- in body, mind, and spirit."

The Fortune "100 Best Companies to Work For" list is now in its 21st year. The rankings are based on survey responses from more than 310,000 employees -- including women, people of color, LGBTQ individuals, and disabled employees -- rating their workplace culture across more than 50 different elements, such as trust in managers, compensation, fairness, camaraderie, and workplace traits linked to innovation. This year's rankings are available in full on Great Place to Work's website.