With the new function, meeting and event planners can use their mobile devices to research hotel capabilities across the brand's entire portfolio, which now totals 23 properties around the world. Capabilities include:
- Streamlined communication with hotels' in-house event managers: Planners can issue RFPs or, during an event, request temperature adjustments, a catering refresh or meeting room technology support.
- Attendee information sharing: Planners can share things such as itineraries, event agendas and schedule changes.
- Site research: Planners can access everything from special offers to floor plans and capacity charts.
"Meeting and event planners have plenty to consider when flawlessly executing a successful event, wedding or conference," John T. A. Vanderslice, global head, Conrad Hotels & Resorts, Hilton Worldwide, said in a statement. "We're committed to shortening the time between request and execution and making information more readily available, whether planners are en route to their next event or multi-tasking during a client meeting."
The luxury hospitality segment's first pre check-in tool, the Conrad Concierge mobile app provides guests with a range of customizable options before and during their stay. For instance, guests can select their pillow preference, what newspaper they want delivered and what bath products they want to be waiting in their room upon arrival. To date, the app has been downloaded by 180,000 users.
For more information, visit www.conradhotels.com/concierge.