In July, Incentive hosted its 14th annual roundtable of industry leaders to discuss all manner of issues affecting the incentive industry. The fourteen leaders were drawn from a variety of segments of the industry, and over the course of a day they analyzed and debated a wide range of topics. The annual roundtable will culminate with the forthcoming cover story of Incentive's September/October issue.
Incentive held brief one-on-one video interviews with all the participants, gauging how they felt about the current state of the incentive industry and where they see it going. In the run-up to the September/October feature story, Incentive will present a new video of each participant every week.
Kurt Paben, President, Channel and Employee Loyalty US, Aimia, and President, SITE Foundation, discusses SITE's current goals, what Millennials want in incentive programs, and the "wow moments" that a great incentive trip can provide.