by Leo Jakobson | September 04, 2018
In August, Incentive hosted its 17th Annual Industry Roundtable, bringing together a dozen leaders from all segments of the reward and recognition industry to discuss the many issues influencing and affecting the incentive business. The Roundtable will be the cover story of Incentive's Winter issue; you can read about last year's Roundtable here.

Before the Roundtable got underway, Incentive interviewed each participant. Head to our new site,, to see Richard L. Low, vice president of special markets for the Citizen brand of Citizen Watch America, discuss the value of recognition, rewards and retention, as well as what makes an award motivating.