by Leo Jakobson | September 26, 2018
In July, Incentive hosted its 17th Annual Industry Roundtable, bringing together a dozen leaders from all segments of the reward and recognition industry to discuss the many issues influencing and affecting the incentive business. The Roundtable will be Incentive's Winter issue cover story; you can read about last year's Roundtable here.

Before the Roundtable got underway, Incentive interviewed each participant. Head to our new site,, to see Josh Lesnick, president and CEO of Associated Luxury Hotels International, discuss the challenges of the more personalized experiences incentive travel participants expect, how incentives can reinforce retention, and the importance of making incentive experiences memorable.