by Leo Jakobson | November 08, 2017

In August, Incentive hosted its 16th Annual Industry Roundtable, bringing together a dozen leaders from all segments of the reward and recognition industry to discuss the many issues influencing and affecting the incentive business. The Roundtable is Incentive's September/October cover story.

In this video, Roundtable participant Paul Lapin, senior account manager and owner of Lapine Inc., discusses rapid changes affecting the industry and the ways technology is enabling incentive suppliers to meet those needs.

View other Roundtable interviews here.