by Mark Barbee, CRP | December 23, 2013
Mark Barbee_Ask_the_Experts
Mark Barbee, CRP 


Every week, we feature a piece of expert advice from a certified recognition professional (CRP) from Recognition Professionals International, an industry association dedicated solely to understanding, improving, and advancing employee recognition & rewards in the workplace. Send your questions to [email protected] or reach out via Twitter @RPITweets

Q: What’s the real key to improving employee engagement across our workforce?

A: One of the best ways to improve a company’s overall employee engagement is to begin the process of building a culture of recognition. In a recognition culture, both employees and managers recognize one another for exceptional work and accomplishments. Because employees are a company’s most valuable asset, managers and leaders should be encouraged to take the time to understand how their employees want to be recognized. Then, by having managers and leaders recognize employees in ways that are truly meaningful, those employees will be eager to tell their recognition stories and share their recognition memories with others in and out of their work place. The result will be happier, engaged employees who are better prepared to satisfy their customers and improve the bottom line results for their company.

About Our Expert: Mark Barbee, CRP, is the immediate past president of Recognition Professionals International and serves as vice president, account group leader for Maritz. Mark Barbee profit and loss responsibility for all of the non-automotive accounts within Maritz Motivation. He is directly responsible for sales, account management, client services, creative services, technology, and all program operations. His experience in the reward and recognition industry spans more than 25 years, and includes work with multiple Fortune 100 companies in a variety of industries. In addition to serving as the immediate past president of Recognition Professionals International (RPI), he has also served on RPI’s Executive Board for the past three years.

Have a question on employee recognition & rewards? Send to [email protected] or reach out via Twitter @RPITweets