Ask the Experts
Ask The Experts: What Are The Best Ways to Make My Employee Recognition Program More Effective?
By Mark Barbee, CRP
February 2, 2014
Q: What are some tips or guidelines that I should use to make my employee recognition the most effective it can be?
A: Although praising and recognizing employees may seem like a common-sense activity, a large number of managers have never learned to do it well. Here are a few tips to make your recognition more effective:
1. To be the most effective, recognize an employee as soon as possible after the achievement or desired activity has occurred.
2. Make sure your delivery of the recognition is sincere … if your delivery is just an act, the recognition will be lost.
3. Provide details of the achievement(s) you are recognizing.
4. Deliver the recognition face-to-face whenever possible.
5. Do not use words like “but” to qualify the recognition.
6. Look for opportunities to recognize progress toward the desired goals.
About Our Expert:
Mark Barbee, CRP, is the immediate past president of Recognition Professionals International
and serves as vice president, account group leader for Maritz. Mark Barbee profit and loss responsibility for all of the non-automotive accounts within Maritz Motivation. He is directly responsible for sales, account management, client services, creative services, technology, and all program operations. His experience in the reward and recognition industry spans more than 25 years, and includes work with multiple Fortune 100 companies in a variety of industries. In addition to serving as the immediate past president of Recognition Professionals International (RPI), he has also served on RPI’s Executive Board for the past three years.
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